New England Serve


		WHAT WE DO			VALUES
					• Family-Centered Care • Responsible Health Care Financing • Consumer Participation in Health Policy-Making • Care Coordination • Medical Home

		New England SERVE works on many diverse projects with one common goal: to improve the quality of health systems for CSHCN and their families. As a "partnership broker," the Family-Professional Partners Institute harnesses families' experience with the health care system and channels it into meaningful new roles in a wide range of health care organizations. The Consortium is a state-level forum for information exchange and collaboration among providers, families, health plans, policy-makers and state agency personnel. Together, we are working to build high-quality, responsive, and family-centered systems of care for CSHCN. Consultation Services New England SERVE provides consultation to organizations wishing to measure and improve family-centered care. Learn more about our services or contact us for further information about how New England SERVE can assist your organization. Other Projects: The Catalyst Center: Improving Financing of Care for Children and Youth with Special Health Care Needs New England SERVE is working with the Health and Disability Working Group at the Boston University School of Public Health to establish the Catalyst Center, which aims to expand health coverage for CYSHCN and spread innovative financing strategies at local, state and national levels. Employee Benefits Study for Children with Special Health Care Needs Employer benefits can go far beyond health insurance for families with CSHCN. New England SERVE is part of a team researching the many ways employer-sponsored programs can support families, including the important opportunities within Work-Life and Employee Assistance Programs (EAP). Massachusetts Initiative to Address Adequate Health Care Financing for Children with Special Health Care Needs With the support of the Maternal & Child Health Bureau, New England SERVE and the MA Consortium for CSHCN are designing strategies for improving health care financing in the state. The Medical Home Network Project Using a curriculum developed by New England SERVE, this medical education program brings together primary care providers, parents and community partners to demystify the theory and practice of the Medical Home.

					SERVICES
					• Quality Care Assessments • Collaboration and Partnership Building • Educational Resource Development Learn more about our customized consultation services.
					ALLEN C. CROCKER FELLOWSHIP
					The Allen C. Crocker/New England SERVE Fellowship is planned in collaboration with Children's Hospital, Boston in celebration of this renowned national leader in developmental pediatrics.

					PARTNERS & CLIENTS
					• Boston Medical Center • Children’s Hospital of Philadelphia (CHOP) • Communities Can – Woonsocket, RI • Massachusetts Family Voices • Neighborhood Health Plan (NHP) • New Bedford Community Health Network Area (CHNA) • Rhode Island Department of Health • Saint Joseph Health Services of Rhode Island